Cookie Policy
Last updated: January 1, 2025
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website or use our platform. They help us provide you with a better experience by remembering your preferences, analyzing usage patterns, and enabling certain functionality.
Similar technologies include web beacons, pixels, and local storage, which serve comparable purposes in enhancing your interaction with our services and providing analytics insights.
Types of Cookies We Use
We use several categories of cookies: essential cookies that are necessary for basic platform functionality, performance cookies that help us understand how you use our services, and functional cookies that remember your preferences and settings.
We also use analytics cookies to gather information about user behavior and platform performance, which helps us improve our services and develop new features that better serve our users.
Essential Cookies
Essential cookies are strictly necessary for our platform to function properly. They enable core functionality such as user authentication, session management, security features, and basic navigation throughout our services.
These cookies cannot be disabled as they are fundamental to providing our analytics and experimentation platform. Without them, many features would not work correctly or securely.
Performance and Analytics Cookies
Performance cookies help us understand how users interact with our platform by collecting information about page visits, feature usage, and system performance. This data is aggregated and anonymized to protect your privacy.
We use this information to identify areas for improvement, optimize platform performance, and ensure our services meet user needs effectively. These insights are crucial for maintaining service quality.
Functional Cookies
Functional cookies remember your preferences and settings to provide a more personalized experience. They store information such as your dashboard configurations, notification preferences, and interface customizations.
These cookies enhance usability by maintaining your chosen settings across sessions, reducing the need to reconfigure your workspace each time you access our platform.
Third-Party Cookies
Some cookies are set by third-party services we integrate with to enhance platform functionality. These may include analytics providers, customer support tools, and infrastructure services that help us deliver our platform.
Third-party cookies are governed by the privacy policies of their respective providers. We carefully select partners who maintain high privacy and security standards consistent with our own practices.
Cookie Duration and Persistence
Cookies may be session-based (deleted when you close your browser) or persistent (stored for a specified period). Session cookies are essential for maintaining your login state and platform functionality during your visit.
Persistent cookies remember your preferences and settings for future visits, typically expiring after a predetermined period or when you manually delete them through your browser settings.
Managing Your Cookie Preferences
You can control cookie settings through our cookie banner when you first visit our site, or by accessing your browser's privacy settings. Most browsers allow you to view, delete, and block cookies according to your preferences.
Please note that disabling certain cookies may limit platform functionality and affect your user experience. Essential cookies cannot be disabled as they are necessary for basic operations.
Browser-Specific Cookie Controls
Each browser provides different methods for managing cookies. Chrome, Firefox, Safari, and Edge all offer privacy settings where you can view, delete, and control cookie behavior for individual websites or globally.
We recommend consulting your browser's help documentation for specific instructions on managing cookies and privacy settings according to your preferences.
Mobile and App-Based Tracking
Our mobile applications and SDKs may use similar tracking technologies to cookies, including device identifiers and local storage. These technologies serve similar purposes in providing functionality and analytics.
Mobile privacy settings allow you to control tracking preferences, including limiting ad tracking and managing app permissions. We respect these settings and provide additional controls within our applications.
Data Protection and Privacy
All data collected through cookies and similar technologies is handled in accordance with our Privacy Policy and applicable data protection laws, including GDPR and CCPA requirements.
We implement appropriate security measures to protect cookie data and ensure it is used only for the purposes described in this policy. Personal information is never shared without your consent except as legally required.
International Data Transfers
Cookie data may be transferred to and processed in countries other than your own as part of our global platform operations. We ensure appropriate safeguards are in place for such transfers.
For transfers from the European Economic Area, we implement standard contractual clauses and other approved mechanisms to ensure adequate protection of your data.
Updates to Cookie Practices
We may update our cookie practices and this policy from time to time to reflect changes in technology, legal requirements, or service improvements. Material changes will be communicated through our platform or by email.
We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies to enhance your experience with our platform.
Contact Information
If you have questions about our cookie practices or need assistance with managing your preferences, please contact our support team through the channels provided on our platform.
We are committed to transparency in our data practices and will respond to your inquiries promptly and comprehensively.